Thanks to your feedback and support, this year’s conference is going to be bigger and better than ever before. This conference has been specifically designed for the Generator Industry with over 14 hours of speaker and breakout educational sessions and over 10 hours of networking with your industry peers.
If you are a generator dealer, service provider, supplier or manufacturer, this conference is for you.
Each day, we will spend the morning meeting as an entire Conference, listening to speakers whose discussions are important for all attendees to hear, regardless of their functional role.
Each afternoon, we move into breakout sessions. We’ve designed three “tracks” or categories for these breakout sessions:
- “Owners/Upper Management”
- “Sales/End User”
- “Think Tank”
Attendees can choose whichever session is most interesting and applicable for them (and their role). Since sessions run concurrently throughout the afternoon, bringing multiple people from your team to the Conference will ensure that your Company will get the full benefit of all breakout sessions.
This year is a bit special as we’ve added sessions to invite the End User / Facility Managers from the region! If you are a facilities manager please contact Michelle Hilger (michelle@mongoosepowersolutions.com) for your registration ticket discount code.
Check out our Schedule & Speaker Lineup, as well as Speaker Bio’s, below:
WEDNESDAY, JUNE 7TH SCHEDULE
8:00 – 8:45AM | CHECK-IN & BREAKFAST IN EXHIBITOR HALL
8:45 – 9:00AM | WELCOME & ANNOUNCEMENTS
9:00 - 9:50AM | MINDSET RESET: Generating Powerful Perspectives
Speaker: Paul Barton, Paul Barton Communications
In today’s ever-changing, complex, and fiercely competitive business world, those who seize opportunities thrive and those who don’t are lucky to survive. In our opening keynote session, noted speaker, author, and business communication expert Paul Barton will show us how to do a mindset reset to build upon your foundation and adapt it for sustained growth going forward.
Before you can do what others can’t you have to see what others don’t. Discover the skills and competencies needed for our new reality. Learn how to get through to remote and often disengaged employees. See how to lead today’s workforce into tomorrow. This is an enlightening and engaging session. So, fasten your seat belts – the future starts now!
Speaker Bio:
Paul Barton, ABC, is a noted speaker, author, and business communication expert. With a long history in the corporate world and as a current entrepreneur, Paul understands the everyday challenges faced by big and small businesses. Before launching his own consulting practice, he had a successful 20-year career leading communication teams at six fast-growing Fortune 500 corporations in multiple industries, including an electric utility company that operates the largest nuclear power plant in the U.S. Those experiences led him to write the No. 1 book on employee communication, which has been used as a text book at major universities and as a guide for countless business professionals.
Paul speaks, writes, and coaches on the topics of employee communication, public speaking skills, crisis communication, and HR communication strategies. Paul is an accredited member of the International Association of Business Communicators (IABC) and a professional member of the National Speakers Association (NSA). He has a bachelor’s degree in Journalism from Iowa State University and a master’s degree in Communications from Hawaii Pacific University.
Paul looks forward to sharing thought-provoking long-term strategies as well as practical tips you can take back to your business and start using right away.
Here’s a sampling of Paul’s multi-faceted work:
10:00 - 10:50AM | DESIGNING & MAINTAINING A TIER 4F EMERGENCY POWER SYSTEM FOR A CHP PLANT
The description of the session will appear here as a drop down.
Speaker: Gary Bonafilia, Williams College
With several years’ experience in the Power Generating Industry. Gary’s background includes startups of 3 new combined cycle power plants, the repowering 1 pulverized coal plant, retrofitting a seasonal cogen facility to a year round facility.
He is experienced operating with several types of fuels. From oil & gas to municipal solid waste (RDF & Mass Burn), and landfill gas.. In charge of and operated several types of reciprocating engines such as Waukesha’s and Caterpillar, as well as in charge of and operated several Combustion Turbines ranging from a SOLAR Centaur 50 (5 MW) unit, Pratt &Whitney FT4 (22 MW) unit, Rolls Royce AVON (20 MW) unit, GE LM6000 (40 MW) unit, GE Frame 6 (40 MW) unit, GE Frame 7 (80 MW) unit, and GT 24/B (150 MW) unit. (not counting the steam turbine and boiler)
Currently the Combined Heat and Power Plant Manager at Williams College. The plant is a year round operating facility that provides heat and power in the winter, and in the summer provides ‘hotel services’ such as hot water, cooking steam, humidification for the museum and the exotic animals in the Science labs. We have a 3,000 KW back pressure steam turbine for use in the winter months, and two Milton-CAT 3516 Tier 4 stand-by power generators (2MW’s each) for use year round when needed.
•Massachusetts First Class Stationary Engineer License
•American Society of Power Engineers (ASOPE) Chief Engineer License
•National Institute for the Uniform Licensing of Power Engineers (NIULPE) Chief Engineer License
•Massachusetts Industrial Waste Water License Grade 2
11:00 - 11:50AM | Succession Planning: Are You Ready?
Aaron will discuss the opportunities available to business owners who are looking to transfer their privately-owned business. Aaron will provide an overview of the different types of strategies (both internal and external transfers), process, and timing.
Presented By: Aaron Sharabaika Managing Director & CEO, Tolerance Capital
Aaron Sharabaika formed Tolerance Capital in 2020 and serves as Managing Director and CEO. He has a distinguished track record of superior design and execution of strategic finance initiatives. Throughout his career, Aaron has completed 61 transactions representing $5.1 billion in aggregate transaction value.
At Tolerance, Aaron is primarily focused on sell-side M&A and capital raising. As a senior investment banker, he has completed 39 transactions, including 12 M&A assignments and 27 capital offerings, representing $3.4 billion in aggregate deal value. Aaron’s M&A experience encompasses mergers, acquisitions, management buyouts, divestitures and asset sales. From a capital advisory perspective, he has raised capital for clients in both private and public markets, including initial public offerings (IPOs), secondary offerings of common and preferred stock, asset backed loans, senior term notes and subordinated debt.
Aaron currently serves as an executive board member, Treasurer and Head of the Audit and Finance Committee at Big Brothers Big Sisters of New Hampshire. He is a former advisory member of Swim With A Mission, a non-profit focused on serving our Veterans and Veteran service organizations. In addition, he is currently serving as a board member for several private companies, including HALO Medical, Hussey Medical, Index-d and Swaray. In his free time, Aaron owns a farm in southern New Hampshire and enjoys spending his free time working with his wife and three children to raise grass-fed longhorn cattle and other free-range livestock.
Aaron began his career in public accounting with KPMG in Chicago. He received his M.S. in Accountancy degree from the University of Illinois at Champaign and holds a B.B.A. degree in Finance from Loyola University Chicago.
12:00 – 1:30PM | LUNCH & NETWORKING IN EXHIBITOR HALL
1:30 – 2:15PM | AFTERNOON BREAKOUT SESSION BLOCK 1
Owners & Upper Management
DOT Requirements for Service Trucks: Are You in Compliance?
DESCRIPTION COMING SOON
Speaker:Catherine Brooks – Safety Investigator – FMCSA CT Division
In this position I conduct compliance investigations on motor carriers, I conduct roadside inspections on commercial motor vehicles operating in commerce, and I have participated in several talks with Industry, and have represented FMCSA at different venues including Motor Transport Association of CT. I have been in this position for a little over 8 years. Prior to this, I worked for the State of CT, DMV, Commercial Vehicle Safety Division conducting New Entrant Safety Audits, conducting roadside enforcement, and reviewing carriers records mostly drivers qualification files, and maintenance records.
In addition to that, I was heavily involved in different aspects of enforcing the state regulations pertaining to the school bus industry in this state.
Sales & End User
TBA
Think Tank
Why Training about Troubleshooting is NOT the Answer
An all-too-common request we get here at Onsite Power Academy is for troubleshooting classes, and generally my first comment is always “It’s not that simple.” The modern complexity, sensitivity, and proprietary design used in machinery for years now has pinned both service providers and end users into a corner. When asked, most leadership and even customers will comment how today’s technicians are “just parts changers,” and how most of them couldn’t get out of bed without consulting their laptop for a service manual.
“We just need our technicians to be able to troubleshoot better.”
It’s easy to fault the technician, its literally their job to fix the problem – but is the real problem the fault of a lazy technician, or is their other underlying causes? Gather round for a dive into why the issue of modern troubleshooting doesn’t necessarily have a one-size-fits-all solution, and some directions we can take to combat this increasingly growing problem.
Speaker: Jamie Claudeo, Director of Education,
On Site Power Academy
Jamie Claudeo Jr. started turning wrenches under his father’s watchful eye when he was just 10 years old climbing in and out of large commercial boilers. By end of high school he was attending vocational school for electrical trades and before graduating succeeded in taking first place at the state level SkillsUSA competition. Having a love for engines and machinery, he eventually moved into working on large trucks for Peterbilt after attending Universal Technical Institute in Pennsylvania and Arizona. After Hurricane Sandy decimated the northeast in 2012 he eventually made his way into Power generation, working for a small company out of NJ. His strong understanding of both electrical and engines allowed him to move up quickly – taking on large projects, and hard to troubleshoot problems across several states until eventually choosing to start his own business in 2022.
During his free time, Jamie enjoys traveling the world, dark beer, hiking, rock climbing, running and tinkering with old machinery. On more quiet relaxed evenings you can find him curled up on a giant bean bag chair enjoying a good video game.
2:30 – 3:15PM | AFTERNOON BREAKOUT SESSION BLOCK 2
Owners & Upper Management
Supercharge Your Employee Communication
Plenty of message are going out – the problem is, most of them aren’t getting through to the people who do the work. In fact, employees are drowning in information and yet they are thirsting for understanding. Poor employee communication may be costing you in terms of productivity, retention, and profitability. Find out how to supercharge your employee communications to meet the needs of a modern and often skeptical workforce. See how to leverage your existing systems and discover the simple but powerful strategies you need to engage your workforce.
Speaker: Paul Barton, Paul Barton Communications
Paul Barton, ABC, is a noted speaker, author, and business communication expert. With a long history in the corporate world and as a current entrepreneur, Paul understands the everyday challenges faced by big and small businesses. Before launching his own consulting practice, he had a successful 20-year career leading communication teams at six fast-growing Fortune 500 corporations in multiple industries, including an electric utility company that operates the largest nuclear power plant in the U.S. Those experiences led him to write the No. 1 book on employee communication, which has been used as a text book at major universities and as a guide for countless business professionals.
Paul speaks, writes, and coaches on the topics of employee communication, public speaking skills, crisis communication, and HR communication strategies. Paul is an accredited member of the International Association of Business Communicators (IABC) and a professional member of the National Speakers Association (NSA). He has a bachelor’s degree in Journalism from Iowa State University and a master’s degree in Communications from Hawaii Pacific University.
Paul looks forward to sharing thought-provoking long-term strategies as well as practical tips you can take back to your business and start using right away.
Here’s a sampling of Paul’s multi-faceted work:
Sales & End User
Solutions for Minimizing Emissions in Standby Power Systems
Reducing Black Carbon and Green House Gas Emissions from On-site Diesel Generators
Session Summary: As concerns over black carbon, particulate matter, and greenhouse gases increase, air boards and local departments of environmental protection and facilities themselves realize that diesel generators are a major contributor. This session will review several diesel particulate filter (DPF) technologies that reduce particulate matter (PM) as well as NOx, a greenhouse gas and significant contributor to global warming.
Session Learning Objectives:
- Increased understanding of technology that immediately reduces black carbon particulate matter, those that reduce NOx, and those that reduce both, as well as the impact on ESG goals.
- Increased understanding of the benefits of diesel after-treatment benefits as well as installation considerations, including sound requirements, retrofits, and maintenance.
- Increased understanding of local and national air quality standards, emissions efficiencies, and Tier 4 final compliance.
Abstract: All facilities have at least one diesel generator set and most have multiple units. After-treatment of the exhaust from these units is tightly regulated in many states, with California leading the charge. Local air boards, for example, the Massachusetts Department of Environmental Protection, (MADEP) are citing generators for having exhaust stacks that are too low, or exhaust near a campus window or vent.
As sustainability measures and ESG goals are being increasingly stressed, reducing diesel-powered equipment emissions is a viable solution with a DPF. This immediate reduction in air pollution is essential for the health of the facility staff, visitors, and the communities around them.
The EPA has introduced a tiered progression of emissions standards with a targeted focus on non-road diesel engines. Tier IV standards are the most advanced engine emissions standards implemented to date, with strict financial penalties for violations. To meet these standards, engine manufacturers must use advanced technologies such as exhaust gas recirculation, diesel particular filters, and selective catalytic reduction.
There are many benefits to diesel after-treatment filtration, and they can be simple to implement to your existing or new gensets. Understanding several different applications and configurations can be beneficial to make the best decision for your facility.
Speaker: Brian Duzsa, North American Sales Manager at Rypos, Inc.
About Rypos: Rypos is a Massachusetts-based world leader in the design and manufacture of active diesel particulate filters (DPFs). Recently named a Top Ten Climate Change Solutions Provider by Applied Technology Review, Rypos is singularly focused on environmental sustainability and the future of clean air through the reduction of black carbon emissions.
Think Tank
Actionable Steps regarding succession planning
Aaron will discuss key value drivers and steps you can take to prepare your business for a successful transition.
Presented By: Aaron Sharabaika Managing Director & CEO, Tolerance Capital
Aaron Sharabaika formed Tolerance Capital in 2020 and serves as Managing Director and CEO. He has a distinguished track record of superior design and execution of strategic finance initiatives. Throughout his career, Aaron has completed 61 transactions representing $5.1 billion in aggregate transaction value.
At Tolerance, Aaron is primarily focused on sell-side M&A and capital raising. As a senior investment banker, he has completed 39 transactions, including 12 M&A assignments and 27 capital offerings, representing $3.4 billion in aggregate deal value. Aaron’s M&A experience encompasses mergers, acquisitions, management buyouts, divestitures and asset sales. From a capital advisory perspective, he has raised capital for clients in both private and public markets, including initial public offerings (IPOs), secondary offerings of common and preferred stock, asset backed loans, senior term notes and subordinated debt.
Aaron currently serves as an executive board member, Treasurer and Head of the Audit and Finance Committee at Big Brothers Big Sisters of New Hampshire. He is a former advisory member of Swim With A Mission, a non-profit focused on serving our Veterans and Veteran service organizations. In addition, he is currently serving as a board member for several private companies, including HALO Medical, Hussey Medical, Index-d and Swaray. In his free time, Aaron owns a farm in southern New Hampshire and enjoys spending his free time working with his wife and three children to raise grass-fed longhorn cattle and other free-range livestock.
Aaron began his career in public accounting with KPMG in Chicago. He received his M.S. in Accountancy degree from the University of Illinois at Champaign and holds a B.B.A. degree in Finance from Loyola University Chicago.
3:30 – 4:15PM | AFTERNOON BREAKOUT SESSION BLOCK 3
Owners & Upper Management
Power-Up Your Employee Benefits to Attract and Retain
In this highly competitive job market, your employee benefits can be a difference-maker to attract and retain top talent. An average benefits program communicated really well is viewed by employees as far superior to a great benefits program communicated poorly. Perception is reality. Find out how to power up the way you market your existing employee benefits program to shape perceptions, entice job candidates, and reduce turnover.
Speaker: Paul Barton, Paul Barton Communications
Paul Barton, ABC, is a noted speaker, author, and business communication expert. With a long history in the corporate world and as a current entrepreneur, Paul understands the everyday challenges faced by big and small businesses. Before launching his own consulting practice, he had a successful 20-year career leading communication teams at six fast-growing Fortune 500 corporations in multiple industries, including an electric utility company that operates the largest nuclear power plant in the U.S. Those experiences led him to write the No. 1 book on employee communication, which has been used as a text book at major universities and as a guide for countless business professionals.
Paul speaks, writes, and coaches on the topics of employee communication, public speaking skills, crisis communication, and HR communication strategies. Paul is an accredited member of the International Association of Business Communicators (IABC) and a professional member of the National Speakers Association (NSA). He has a bachelor’s degree in Journalism from Iowa State University and a master’s degree in Communications from Hawaii Pacific University.
Paul looks forward to sharing thought-provoking long-term strategies as well as practical tips you can take back to your business and start using right away.
Here’s a sampling of Paul’s multi-faceted work:
Sales & End User
Ensuring Peak Performance of Your Generator's Cooling System
DESCRIPTION COMING SOON
Speaker: Jamie Davis, BGR Radiator
Think Tank
How to Better Serve Healthcare Customers as a Service Provider
DESCRIPTION COMING SOON
Presenter: TBA
4:30 – 6:00PM | HAPPY HOUR & NETWORKING
6:00 – 8:00PM | DINNER & NETWORKING
THURSDAY, JUNE 8TH SCHEDULE
8:00 – 8:45AM | CHECK-IN & BREAKFAST IN EXHIBITOR HALL
8:45 – 9:00AM | WELCOME & ANNOUNCEMENTS
9:00 - 10:00AM |Understanding the View Point and Aligning Goals with the Accrediting Agency related to Emergency Power
The description of the session will appear here as a drop down.
Speaker: Edward Browne, Consultant with Joint Commission Resources
Mr. Edward Browne has over 35 years as a healthcare engineer and manager. He has managed
facility, safety, security, support service, and clinical departments in a wide variety of healthcare
settings – from community hospitals to regional healthcare systems to tertiary teaching
institutions including long term and chronic disease. Mr. Browne’s specialties also include
environment of care, life safety, construction, emergency preparedness, hazardous materials
management, security, food services, environmental services, and real estate.
Mr. Browne has worked nationwide as an environment of care consultant in diverse situations
including mental health and pediatric facilities. He has implemented best practices, bringing
his expertise to help facilities work through specific problems and has published numerous
articles in several national publications on topics specific to our industry.
- Professional Experience
• Senior Vice President Clinical and Support Services Quincy Medical Center, Quincy,
MA, USA
• Vice President Support Services, Cambridge Health Alliance, Cambridge, MA, USA
- Professional Affiliations and Certifications
• Baldrige National Quality Award, Former Examiner
• Certified Emergency Power Systems Specialist – Healthcare (CEPSS-HC)
• Certified Healthcare Constructor (CHC)
• Certified Healthcare Facility Manager (CHFM)
• Certified Healthcare Protection Administrator (CHPA)
• Certified Life Safety Specialist – Healthcare (CLSS-HC)
10:15 - 11:00AM | Seamless Resiliency while Improving Power Reliability on the way to Meeting Net Zero Goals
e2’s mission is to design solutions that deliver seamless resiliency and unprecedented value for our customers. The e2 Virtual Utility®, the first utility-grade network designed for the end user that delivers full visibility and control with a turnkey, integrated solution. Seamless resiliency, the Virtual Utility® safely delivers uninterruptable power and business continuity with the R3Di® System. Re-visioned reliability, the Virtual Utility sets a new industry standard and always works when needed. Cost control, the Virtual Utility® provides a low cost/kWh, with state-of-the-art 24/7 asset monitoring and optimization. Path to Zero, the Virtual Utility® is adaptable and future-proofed for a wide range of renewables. The R3Di® system provides power conditioning, on-site clean natural gas generation and energy storage to provide the lowest the total energy cost to society (SROI) by allowing for more usage of renewables without intermittent power loss.
Speaker: James Richmond, Founder & President e2Companies
James Richmond is a uniquely qualified professional with a multitude of leadership experience across many diverse industries. He has been the driving force for several high growth organizations, exceeding $100 million with EBITDA exceeding 20%.
Mr. Richmond is a visionary leader with excellent technical capabilities and a focused sales mentality. For over 30 years, he has spent significant time with industry analysts, learning and defining the industry now known as Engineering Services Outsourcing (ESO). He has been on the forefront of emerging trends during this time, developing innovative products and outsourced engineering solutions for his clients.
Currently, Mr. Richmond is the CEO and President of e2Companies (formerly e2Comply LLC), and the mastermind behind the development of two subsidiaries, Mission Critical e2 and Palm Energy LLC. The unified strength of these brands delivers the industry’s first Virtual Utility® for power generation, distribution, and energy economics in the marketplace.
Based on his vision, e2Companies continues to develop patented products and services for an increasing range of clients across vertical industries. He is committed to driving resilience and reliability for his clients so they can take control of their energy outcomes in the ever-changing regulatory landscape.
11:15 - 12:00 | Building A Service Focused Team
LionHeart grew from a garage operation in 1999 to employing 85 team members with an unbeatable reputation for client care. With 30 technicians out in the field each day and more than 300 new clients added each year, LionHeart has held its service standards with unique training and incentive programs. You will walk away from this session with an idea of how to replicate those programs in your own business to engage your team around service outcomes.
Speaker: Don Ritter,Co-Founder & President, LionHeart Critical Power Specialists
Don Ritter is the co-founder and President of LionHeart Critical Power Specialists. Since the company was founded in 1999, Don has held a variety of positions within LionHeart including Field Service Technician, Dispatcher, Estimator, Service Manager, Operations Manager, and currently President since 2016. As a 40-year industry veteran, Don began his career as a United States Air Force PowerPro. Under his leadership and guidance, LionHeart developed the structure and innovative advantages necessary to become Chicago’s premier generator service provider.
Beyond ensuring LionHeart’s clients receive world-class service, Don is passionate about his team members – who truly are the heart of the company and make LionHeart what it is today. Don believes that if you provide hard working and caring team members with the organizational structure, innovative tools, processes, and procedures in a collaborative and motivating environment, it will result in retaining the most highly trained and skilled team members required to succeed in the very niche, power production industry.
12:00 – 1:30PM | LUNCH & NETWORKING IN EXHIBITOR HALL
1:30 – 2:15PM | AFTERNOON BREAKOUT SESSION BLOCK 1
Owners & Upper Management
Define Your Vision Statement to Inspire Your Team & Grow Your Business
Meaningful Mission and Vision Statements – Having a clear mission and vision statement is crucial for any small business. These statements help to define the purpose and direction of the business and provide a framework for decision-making and goal-setting. This session will help you define effective and meaningful mission and vision statements and will serve as a foundation for the Strategic Planning Workshop.
Speaker: Chris Nagle
Chris Nagle is a seasoned executive with nearly 20 years of experience in executive management, specializing in business strategy and business turnarounds. Throughout his career, Chris has helped numerous companies identify their core strengths and weaknesses, and develop innovative solutions to drive sustainable growth and profitability.
Chris has worked with companies of all sizes from Fortune 100 multi-national business to micro-businesses in a variety of markets.
In addition to his executive management experience, Chris has a strong background in small business consulting. He understands the unique challenges faced by small businesses and has helped entrepreneurs and small business owners achieve their goals and overcome obstacles.
Chris is known for his strategic thinking, innovative problem-solving skills, and his ability to build and lead high-performing teams. He is passionate about helping companies achieve their full potential, and is committed to helping companies deliver exceptional results through proper strategy and execution.
Sales & End User
Day Tanks 101
Day Tanks 101 is an overview of best practices for Day Tanks. These fuel transfer (tanks/pumps) systems
are needed in many applications so generators and other diesel powered equipment can operate
properly while functioning within the code compliant regulations found in NFPA 30, NFPA 37 and NFPA
110.
Here is a synopsis of what will be covered:
1. Considerations for sizing day tanks, main tanks and fuel systems
2. How and why to mitigate the fuel temp from generator to day tank
3. NFPA regulations
4. How to size fuel transfer pumps
5. Piping practices
6. Brief overview of the frictional loss dynamics that occurs during fuel transfer
7. Where pumps should be located
8. ECMs (controller operations)
9. Venting considerations
10. And other options depending on specifications and local AHJ requirements
Speaker: Brian VenHorst, Tramont Manufacturing
Brian is the National Accounts Executive for Tramont Manufacturing LLC headquartered in Milwaukee,
WI. For the past 12 years, he has been Tramont’s representative, traveling throughout the world
meeting with various OEMs, distributors, technicians and specifying engineers discussing custom product solutions. He also specializes in fuel transfer systems and troubleshooting unique jobsite issues within the standby power generation industry. During this time, Brian has been a guest speaker at multiple conferences/events and recently finished his 3 year term on the Board of Directors for the EGSA (Electrical Generating Systems Association).
(Tramont MFG LLC produces day tanks, main tanks, sub base tanks, enclosures, walkways and custom
packages.)
Think Tank
TBA
DESCRIPTION COMING SOON
Presenter: TBA
2:30 – 3:15PM | AFTERNOON BREAKOUT SESSION BLOCK 2
Owners & Upper Management
Building Service Focused Technology
What support technology do you provide to a group of highly motivated and competitive team members? One that allows them to be directly involved in the development process by providing creative ideas, solutions to the real world scenarios they deal with on a daily basis.
In 2014, after reviewing many service software packages, LionHeart embarked on a journey that no one saw coming, a journey that continues to this day by employing two full time software developers, two full time software project managers and our team of eager and willing power gen subject matter experts.
You will walk away from this session with an idea of what a high level of commitment in both time and financial
investment can buy your organization.
Speaker: Don Ritter,Co-Founder & President, LionHeart Critical Power Specialists
Don Ritter is the co-founder and President of LionHeart Critical Power Specialists. Since the company was founded in 1999, Don has held a variety of positions within LionHeart including Field Service Technician, Dispatcher, Estimator, Service Manager, Operations Manager, and currently President since 2016. As a 40-year industry veteran, Don began his career as a United States Air Force PowerPro. Under his leadership and guidance, LionHeart developed the structure and innovative advantages necessary to become Chicago’s premier generator service provider.
Beyond ensuring LionHeart’s clients receive world-class service, Don is passionate about his team members – who truly are the heart of the company and make LionHeart what it is today. Don believes that if you provide hard working and caring team members with the organizational structure, innovative tools, processes, and procedures in a collaborative and motivating environment, it will result in retaining the most highly trained and skilled team members required to succeed in the very niche, power production industry.
Sales & End User
Benefits of Load Banking Beyond Code Compliance
DESCRIPTION COMING SOON
Speaker:
Think Tank
TBA
DESCRIPTION COMING SOON
Presenter: TBA
3:30 – 4:15PM | AFTERNOON BREAKOUT SESSION BLOCK 3
Owners & Upper Management
New Program Offering: Train-A-Tech - Rent-A-Tech - Recruit-A-Tech
Speaker: Michelle Hilger, Mongoose Power Solutions
Sales & End User
Docking Stations: Understanding Requirements & Maintenance per NEC 700 & 701
Emergency systems are lifelines for people. NEC 2020 Article 700 is all about keeping those lifelines from breaking. ESL’s
Educational session will cover an overview of NEC Article 700-3 (F) key requirements. It will review the terminology in
the code and how the emergency power connection equipment relates to the code.
We will review the application alternatives for meeting 700-3 (F) and any maintenance or testing required to ensure the
equipment is working properly.
The session will help you understand:
1. When emergency systems are required
2. What is required
3. What opƟons are available
Abstract:
NEC 700-3(F) was implemented in 2017 to assure that permanent generators that supported life safety, emergency
power and fire pump applications had a means to be taken off-line for maintenance and repair, while sƟll maintaining
the capability to provide instant backup power, up loss of uƟlity power. The code is written in a somewhat vague way
giving the end user wide laƟtude in how to meet the code.
This session will help to clarify how and when end-users must consider whether they need to meet this part of the NEC
code. There is considerable confusion in the engineering and design community as what consƟtutes the conditions and
intent of 700-3(F). This means there are a multitude of potential solutions that can meet the requirements of this
secƟon. There will be a review of the advantages and dis-advantages to any of the solutions that will be discussed. We
will provide information on testing and maintenance of the manual transfer switch.
Speaker: Rick Traver, ESL Power Systems
Rick is the Channel Sales Manager for ESL’s Emergency Power Connection Equipment Group. With over 25 years of
industrial equipment sales experience and 10 years at ESL, Ricks focus is to grow the application awareness and sales of
the ESL Emergency Power Connection Equipment products in the many markets ESL serves. With the help of the ESL
Manufacturer Representative Groups of sales professionals, the ESL marketing team and working with electrical design
engineers, generator providers, end users and our distributors, Rick has made ESL Power Systems, a leading name in
Emergency Power Connection Equipment.
Think Tank
TBA
DESCRIPTION COMING SOON
Presenter: TBA
4:30 – 6:00PM | HAPPY HOUR & NETWORKING
6:00 – 8:00PM | DINNER & NETWORKING
FRIDAY, JUNE 9TH SCHEDULE
8:00 – 8:45AM | CHECK-IN & BREAKFAST IN EXHIBITOR HALL
8:45 – 9:00AM | WELCOME & ANNOUNCEMENTS
9:00 - 9:45AM | The Art of Selling Through Relationships
The Art of Selling Through Relationships:
How to become the client’s trusted adviser so they think of you for big and small projects, but especially the complicated ones.
This session will cover strategies and actionable techniques for building successful client relationships. adviser so they think of you for big and small projects, but especially the complicated ones. This session will cover strategies and actionable techniques for building successful client relationships.
Presenter: Ann Kroger, Kroger Grant Consultants
A 30-year veteran of the AEC industry, Anne is the consummate relationship builder. If she doesn’t know
you yet, she will! Over the course of her career, she has revamped business development departments
to strategically pursue clients and win new work. As President of Kroger Grant Consultants, she works
with teams and individuals to hone their business development processes, improve their public speaking
skills, and strategically plan for the future. She provides customizable coaching and training for those
new to business development, seller-doers, and seasoned executives. As an attendee at a recent
coaching session said, “Anne is clearly an expert in her field. I love how she dove right in and launched a
very engaging and interactive presentation that all levels of staff could participate with.”
10:00 - 10:45AM | "Connected"
“Connected”: Some people and firms seem to know everyone. How did they get so connected that they know what’s happening seemingly before anyone else? How do you get that connected? This session will cover strategies for getting there.
Presenter: Ann Kroger, Kroger Grant Consultants
A 30-year veteran of the AEC industry, Anne is the consummate relationship builder. If she doesn’t know
you yet, she will! Over the course of her career, she has revamped business development departments
to strategically pursue clients and win new work. As President of Kroger Grant Consultants, she works
with teams and individuals to hone their business development processes, improve their public speaking
skills, and strategically plan for the future. She provides customizable coaching and training for those
new to business development, seller-doers, and seasoned executives. As an attendee at a recent
coaching session said, “Anne is clearly an expert in her field. I love how she dove right in and launched a
very engaging and interactive presentation that all levels of staff could participate with.”
11:00 - 11:45AM | "Rainmaking"
“Rainmaking” : Technical staff increasingly are being asked to sell. How do they do that? This session will cover generating leads, building a strong network, mastering the sales process and even selling multiple services to the same client.
Presenter: Ann Kroger, Kroger Grant Consultants
A 30-year veteran of the AEC industry, Anne is the consummate relationship builder. If she doesn’t know
you yet, she will! Over the course of her career, she has revamped business development departments
to strategically pursue clients and win new work. As President of Kroger Grant Consultants, she works
with teams and individuals to hone their business development processes, improve their public speaking
skills, and strategically plan for the future. She provides customizable coaching and training for those
new to business development, seller-doers, and seasoned executives. As an attendee at a recent
coaching session said, “Anne is clearly an expert in her field. I love how she dove right in and launched a
very engaging and interactive presentation that all levels of staff could participate with.”
9:00 - 11:45AM | Create a Mini-Strategic Plan with Chris Nagle
Strategic Planning Workshop – Building on the previous day’s session of developing meaningful mission and vision statements, participants will create a concise business plan that will be the roadmap for elevating business performance and achieving desired business results.
Facilitator: Chris Nagle
Chris Nagle is a seasoned executive with nearly 20 years of experience in executive management, specializing in business strategy and business turnarounds. Throughout his career, Chris has helped numerous companies identify their core strengths and weaknesses, and develop innovative solutions to drive sustainable growth and profitability.
Chris has worked with companies of all sizes from Fortune 100 multi-national business to micro-businesses in a variety of markets.
In addition to his executive management experience, Chris has a strong background in small business consulting. He understands the unique challenges faced by small businesses and has helped entrepreneurs and small business owners achieve their goals and overcome obstacles.
Chris is known for his strategic thinking, innovative problem-solving skills, and his ability to build and lead high-performing teams. He is passionate about helping companies achieve their full potential, and is committed to helping companies deliver exceptional results through proper strategy and execution.
11:45 – 12:00PM | CLOSING REMARKS & CLOSE OF CONFERENCE
